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Palo Alto — SASE / Prisma Access

Secure Access Service Edge (SASE) is an architecture that combines networking and security into a single cloud-delivered platform, rather than stitching together separate on-premises appliances for each function. Palo Alto's implementation of this is Prisma SASE / Prisma Access.

The problems SASE solves

SASE exists to address four core problems with traditional, appliance-based network security:

  1. Non-agile operations — traditional infrastructure is slow to change or scale.
  2. Inconsistent security posture — policy enforcement varies depending on where a user or device connects from.
  3. High operational cost and complexity — maintaining separate hardware stacks per site is expensive and hard to manage.
  4. Poor user experience — backhauling traffic through central appliances adds latency for end users.

Traditional security is too slow, too fragmented, too expensive, and too frustrating for users.

Prisma SASE combines networking and security into one cloud-delivered platform to address these problems directly.

Prisma Access

Prisma Access protects hybrid workers by giving them secure, direct access to applications, with continuous trust checks and continuous security inspection applied to their traffic — rather than a one-time login check.

Infrastructure terms

Four Prisma Access infrastructure terms are easy to confuse with each other: Locations, Compute Locations, Nodes, and Regions. The easiest way to keep them straight is to think of them as layers, from broadest to most specific:

Term Meaning
Region A big logical area.
Location A Prisma Access site in a specific geographic place.
Compute Location The data center where processing actually happens.
Node The actual connection/processing point used by traffic.

Service Infrastructure

The Service Infrastructure subnet acts as a private backbone for Prisma Access — without it, Prisma Access has no internal address space to work with.

Component Connects How Main Role
GlobalProtect VPN Portal/Gateway public IPs Connects mobile users
Remote Networks IPSec tunnel to Service IP Connects branch sites
Data Center Applications Service connection Gives access to HQ/internal apps
Secure Channel Protocol Encrypted channels between components Protects internal communications

Service Connections

Service Connections give Prisma Access three capabilities:

  1. Allow users access
  2. Allow users to communicate
  3. Improve network efficiency

Primary and secondary tunnels

  • The first tunnel created for a service connection is the primary tunnel. Tunnel Monitoring can be enabled so Prisma Access can check whether it's up.
  • Prisma Access also supports a secondary tunnel for redundancy:
    • If both tunnels are up, the primary tunnel is preferred.
    • If the primary fails, traffic fails over to the secondary.
    • When the primary comes back up, it becomes active again.